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Why can’t I FTP into my Customer Street website?

By: Customer Street Support
Comments (0)
Feb
19

The CustomerStreet websites we provide to our customers are designed to be updated using the rapidsite software which can be downloaded free of charge directly from our advertisers area on the Customer Street website.

Normal FTP functions are disabled to avoid customers from inadvertently damaging the search engine rankings we will have acheived for them on their individual domain.

If you are confident with using FTP then please contact our Support Team on: 0845 338 0500 and a member of staff will be able to re-set your permissions which will enable you to upload to your CustomerStreet host space.

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