If it fairly simple to fix the “invalid site selection” error message. This message is caused by a failed download during the login process.
To correct it open your local site folder on your c drive (located at c:rapidsite/sites). Delete the folder which contains your website. Now try the login again and if you still see the error message appear then call the CustomerStreet/ UFindUs support team who will give you further guidance to resolve this problem.
Authentication Error on your Customer Street Site?
If you are getting an "authentication error" message when you log into your Customer Street or UFindUs rapidsite software then the most likely cause is that you are using incorrect log in details.
Customer Street Email server settings
Recently a lot of issues have been caused by mail server settings, mainly the outgoing mail server.
Customer Street Premium Design images
Problems with images loading on your customer Street Premium Design updatable gallery/product page, this is likely to be caused by the images being to large, the images must be no longer than 300x300 pixels or 256kb otherwise they will not load and will show a blank box or error message.
Customer Street Vista users
Some customers who are using Vista are currently having issues when trying to use the CustomerStreet software.
Why can't I FTP into my Customer Street website?
The CustomerStreet websites we provide to our customers are designed to be updated using the rapidsite software which can be downloaded free of charge directly from our advertisers area on the .