Customer Street Support

If you have downloaded the software for your Customer street or Ufindus website and receive the following error:

RapidSite.exe - Common Language Runtime Debugging Service Process ID = 0×32d0 Thread ID = 0×3344(13124)

This means It’s a run time error, It should ask you if you want to de bug, press yes to run it, this a windows error not a problem with the software.If you are still have this error click on the link here.
Scroll down to the table, you will need to delete and re install the software.

If you are getting an “authentication error” message when you log into your Customer Street or UFindUs rapidsite software then the most likely cause is that you are using incorrect log in details.

If you are sure that the login details are those advised in your CustomerStreet Welcome Pack then check that you don’t have a firewall or antivirus software which is interferingtih it.

To resolve the problem either use the correct login or disable your antivirus/firewall and then hit the “resync” button which appears in the bottom left part of the Rapidsite log in screen. This will reset the login process.